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The Incredible Value of Customer Training Certifications

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About the Episode

With over 20 years of experience in learning and education, Danielle shares hand-picked stories from Red Hat, CEdMA, Adobe and much more. In this episode we talk about the value of certification and customer training as well as the new ways to compile and deliver learning. Danielle also gives us insight into how Adobe is shifting from in-class to virtual instructor-led training.

About the Guest

Danielle Campbell leads the Americas Digital Learning Services team for Adobe Experience Cloud.

She has spent the last 20 years working in Education Services at high tech software companies. Prior to joining Adobe she was the Vice President of Global Education Services at Plex Systems. Before that she had responsibility for the leading the Global Training business at Hortonworks, Red Hat, and the Americas Education business at Lawson Software and Business Objects-an SAP company, before that. She has a passion for training business development and also a deep interest in new learning modalities, just in time learning, self-paced and user generated content.

In 2012 Campbell-Tomlinson was awarded a Top Ten, Under 40 Young Trainer Award by Training Magazine. She is a graduate of the University of Illinois at Urbana-Champaign, and recently completed 'The Women's Senior Leadership Program' at Kellogg School of Management at Northwestern University.

About Raven360 - Training-Led Growth

There are products like yours that solve really tough problems and you may have got users searching for solutions to these problems but, when users don't know how to use your product to its fullest extent and get the maximum value out of it, they churn. At Raven360, we believe in creating product experts and that's the reason why we are providing product training for the users.