Onboard employees faster and keep them coming back for continuous learning
Increase retention by showing new customers how to achieve their goals with your product
Train and certify business partners with secure access to product documentation and resources
Juniper’s leadership set a goal to increase certifications in the market. The platform they were running on was limited and difficult to navigate. They needed a content marketplace that would:
Juniper now receives very few support requests. Users are able to navigate the content on theirown, find what they need and complete their certification with little to no help from the Juniper team. With Raven360’s eCommerce Engine, users are able to advance from free content to a premium monthly subscription model, without ever leaving the platform.