Raven360 Blog | Customer Retention

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How to Increase Customer Lifetime Value

May 4, 2021 | by Joe Moriarty

Customer Lifetime Value (CLV) is an important metric and improving it is a primary objective for businesses. Learn 9 actionable ways to increase it

In Customer Retention

Customer Loyalty vs. Customer Retention: What’s the Difference?

April 8, 2021 | by Joe Moriarty

Both customer loyalty and customer retention are key parts of a business strategy. Although they’re sometimes used interchangeably, it's important to understand how they’re distinctly different.

In Customer Retention

SaaS Inside Look Part 1: How Epicor Uses Customer Training to Drive Customer Success

December 23, 2019 | by Joe Moriarty

Learn the exact steps you can take to leverage customer training for fast and consistent revenue growth. Included is a case study with real use cases.

In Customer Retention