Web Content Management, or intelligent content services, can mean different things for organizations depending on their own internal and external needs. In a nutshell, a generalized definition of a content platform solution is one which provides access to multiple users with varying permission levels in a secure environment.

Part of the challenge for businesses is deciding how to manage and distribute content to users since it is stored in different areas and uses different applications and platforms. Other challenges are the time-consuming processes of enabling access to those that require it, setting permission levels for each application and platform, and deciding how external users gain access.

To address these and other types of concerns, CMS platforms are a great solution because they can provide the required content in a single, web-based delivery solution easily accessible via the internet. With a web content management software, you have better control of setting permission levels based on the type of access the user requires, including:

• Creating
• Editing
• Publishing
• Archiving
• Viewing Only

In organizations that want to provide access to clients, vendors, and business partners, but do not want to provide access to their own internal networks and systems, a CMS solution is best.

To see why, let’s look at common issues experienced by organizations that rely on computer software learning for training purposes, where they not only need a solution to provide internal training but, also, external training for contractors, vendors, and business partners. Some problems the organization must overcome could include:

• Deciding on an appropriate delivery model
• Licensing concerns
• Providing an enterprise-class learning experience

With Content Raven, your employees, clients, vendors, contractors, and business partners can access content through their own customizable, personalized interface. You can even set permissions so they can download the content for offline use when they are unable to connect to the internet.

This provides JIT (just-in-time) training on your products and services while simplifying access to relevant content so it can be consumed externally from just about any location even while on the go. In addition, our solutions offer a subscription-based model with YouTube quality videos that can be accessed from any device, including computers, tablets, and smartphones.

We combine all your learning experience requirements into one unified platform with our cloud-based solutions. Plus, all major file types and applications are supported. Utilizing this type of solution and providing self-paced learning allows people to become more knowledgeable about your products and services.

As a result, it can increase your sales and help further create brand loyalty between your B2B (Business-to-Business) associates. Furthermore, our solutions allow you to securely distribute and manage all organizational content while putting you in complete control of:

• Blended Learning
• Customer Success
• Training
• E-learning
• Sales Enablement

No matter what type of solution you choose, it can be adapted as your business evolves and your needs change. Plus, we ensure all of your data is securely protected to prevent confidential and important files from ending up in the wrong hands. To learn more about our CMS solutions for use with your computer learning software apps, please feel free to contact Content Raven at sales@contentraven.com today!

We've got a number of updates on the Raven360 platform. And in preview now is the Raven360 App in the Salesforce App Marketplace. This prospect engagement tool lets your sales team track when prospects interact with content or proposals. Find out more by clicking here.