Raven360 Blog

SaaS Inside Look Part 1: How Epicor Uses Customer Training to Drive Customer Success

December 23, 2019 | by Joe Moriarty

Learn the exact steps you can take to leverage customer training for fast and consistent revenue growth. Included is a case study with real use cases.

What is Training-Led Growth?

November 8, 2019 | by Joe Moriarty

In the mid-2000s, the software-as-a-service (SaaS) business model was rapidly growing in popularity and would soon be ubiquitous. Unfortunately, SaaS vendors were running into a major problem.

Learning in the Flow of Work

October 10, 2019 | by Joe Moriarty

How to boost employee morale, decrease burnout, and maximize productivity by seamlessly integrating learning into the workflow

5 Key Customer Training Features Your Learning Management System is Lacking (And What to Use Instead)

September 16, 2019 | by Joe Moriarty

If your organization sells complex products, your customers will likely need guidance on how to set up and use those products to extract the maximum amount of value as possible.

How to Choose the Right Learning Management System for Customer Training?

August 14, 2019 | by Joe Moriarty

Learn about why you should be using a learning management system for your customer training program, and how to choose the right LMS for your business.

In customer success

4 Key Sales Enablement Platform Features Your LMS Is Lacking

July 5, 2019 | by Joe Moriarty

Sales reps need tools to ensure they’re fully prepared for every customer interaction. Find out what features your LMS is lacking and what to use instead.

June 2019 New Updates Release Info

July 4, 2019 | by Joe Moriarty

June 2019 New Updates Release Info

In Product Updates

Learning Management System vs Learning Experience Platform: Which is the Right Enterprise Solution?

June 3, 2019 | by Joe Moriarty

The fast pace of change is one of the biggest challenges for training and development teams working inside modern enterprises. The fast pace of change is one of the biggest challenges for training and development teams working inside modern enterprises. Your employees, sales teams, partners, and customers need up-to-date training so they can quickly master your constantly-evolving products and services in order to effectively sell, support, and use them. Traditionally, organizations have turned to Learning Management Systems (LMS) in the past to attempt to carry out these tasks.

In learning and development, learning culture, Training Management Software

10 Reasons the Corporate LMS is Failing Tech Companies (And What to Use Instead)

May 17, 2019 | by Joe Moriarty

As a fast-growing, tech company in a fiercely-competitive, global marketplace, you need your employees and partners to quickly become knowledgeable experts on your constantly-evolving products and services in order to effectively sell and support them.