Raven360 Blog

Customer Loyalty vs. Customer Retention: What’s the Difference?

April 8, 2021 | by Joe Moriarty

Both customer loyalty and customer retention are key parts of a business strategy. Although they’re sometimes used interchangeably, it's important to understand how they’re distinctly different.

How to Measure the Value, Impact, and ROI of Customer Training

February 25, 2021 | by Joe Moriarty

Understand how to measure your customer training ROI and how to increase customer retention and revenue. Find out more on how to do it.

In customer success

10 Ways to Skyrocket Employee Engagement Using Gamification

February 1, 2021 | by Joe Moriarty

You know gamification is effective at increasing employee engagement…but how do you implement it? Read on to learn 10 ways for adding gamification to your corporate learning strategy.

LinkedIn Learning Review: Is it Worth it in 2021?

January 5, 2021 | by Joe Moriarty

Learn more about all LinkedIn Learning has to offer. This blog article provides a complete review of LinkedIn Learning's product offering, and discusses Raven360's plan to integrate the platform with theirs.

9 New Employee Onboarding Best Practices You Can't Ignore

November 24, 2020 | by Joe Moriarty

What is a successful onboarding? Here are 9 best practices for a seamless onboarding process that you can follow.

In Corporate Training

8 Of The Most Effective Employee Training Methods

October 23, 2020 | by Joe Moriarty

Training your employees can be challenging. We discuss the 8 most effective types of methods for training your team to be their best.

In employees, Corporate Training

Automating Your Corporate Training & eLearning: 7 Best Practices You Can’t Ignore

October 7, 2020 | by Joe Moriarty

How can you incorporate automation into your corporate training program? Here are 7 best practices to help you do just that.

Designing For a Delightful Customer Experience: Interview With Richard Banfield (TLG Podcast Ep. 3)

July 7, 2020 | by Joe Moriarty

Our CEO, Joe Moriarty, takes time to chat product, design, and the importance of empathy and mindset with Richard Banfield, V.P. Design Transformation, at Invision – everyone’s favorite design collaboration platform.

The Value of Customer Training & Education: Interview With Tom Clancy (TLG Podcast Ep. 12)

June 17, 2020 | by Joe Moriarty

Joe Moriaty spoke with Tom Clancy – UiPath’s Chief Learning Officer, and training industry veteran – about how online education is key to employee and individual growth.

In Training Led Growth